Have a question, a bug to report, or just want to share feedback? Our team is ready to hear from you.
For game support, bug reports, or general inquiries, email us directly. We aim to reply within 48 hours.
[email protected]
BlazeNina Limited
RM. 2, 3/F., RUBY COMMERCIAL BUILDING
480 NATHAN ROAD, KOWLOON
YAU MA TEI, HONG KONG
We typically respond within 1–2 business days. For urgent game issues, include "URGENT" in the subject line.
Can't find your answer? Email us at [email protected] — we reply within 1–2 days.
Yes, completely free to download and play on Android. Optional in-app purchases are available, but no purchase is required to progress through the game.
Try restarting the app, then restart your device. If the issue persists, uninstall and reinstall the game (your progress is saved server-side). Email us at [email protected] with your device model and Android version.
Email [email protected] with the subject "Data Deletion Request" and we'll process your request in accordance with applicable data protection laws.
Yes! All levels are fully playable offline. An internet connection is only required for leaderboard syncing and processing in-app purchases. Siege fortresses anywhere, anytime.
Email [email protected] with "Bug Report" in the subject line. Include your device model, Android version, and a description of what happened. Screenshots or recordings help enormously — we investigate every report.
We aim to release content updates every 4–6 weeks. New levels, weapon rebalances, and seasonal events are on our roadmap. Follow the Google Play listing to be notified the moment updates drop.
Yes. Progress is saved server-side and tied to your Google Play account. Reinstall or switch devices — your campaign, upgrades, and rubies restore automatically when you log in with the same Google account.
The game is currently available on Android only. We're exploring future platform options — follow our updates for announcements.
Share tactics, report bugs, and be the first to know about new content and updates.
Enjoying the siege? Your Google Play review helps other commanders discover the game and motivates the team.
Leave a Review →Feature ideas, balance suggestions, or your best single-shot fort destruction story — we read every email.
Email Us →New to the game or stuck on a tough level? Our Field Guide covers every weapon, every upgrade, and every tactic.
Read the Guide →